Cash on Delivery (COD) Policy
We understand the importance of convenience and flexibility in your shopping experience. That’s why we offer Cash on Delivery (COD) as a payment option for orders within India. Our COD policy is designed to ensure a smooth, secure, and hassle-free transaction.
Eligibility and Advance Payment Details
To ensure the timely processing and delivery of your order, we require an advance payment for all projects. This helps us allocate resources effectively and prioritize your orders. Once the advance payment is received, we will begin work on your project immediately. Please note that the remaining balance will be due upon project completion or as per the agreed terms.
To maintain the reliability of our COD service, certain conditions apply:
Advance Payment Summary
Order Value |
Advance Payment Required |
INR 5,000 – INR 10,000 |
20% of the order value |
INR 10,000 - INR 30,000 |
15% of the order value |
Above INR 30,000 |
10% of the order value |
How It Works
- Order Placement:
After placing your order, our team will contact you within 2 business days to confirm the order and provide bank details for the required advance payment.
-
Advance Payment:
- The advance payment ensures your order is secured and ready for processing.
- This payment is non-refundable unless the order is canceled (see cancellation policy below).
- Order Processing and Dispatch:
Once the advance payment is received, we will confirm the order’s availability and proceed with dispatch to your shipping address.
-
Balance Payment on Delivery:
- The remaining amount will be collected in cash by our delivery personnel at the time of delivery.
- Please have the exact amount ready as delivery personnel may not carry change.
Cancellation and Refund Policy
- If you wish to cancel your COD order, please inform us at the earliest.
-
Refunds:
- The advance payment will be refunded after deducting a 5% processing fee.
- For further details, please refer to our Cancellation and Refund Policy in the FAQs.
- Please review our refund and exchange policy for more details
Contact Us
If you have any queries or need assistance, our team is here to help. Feel free to reach out to us via call or WhatsApp on +91-9772456345
By placing a COD order, you acknowledge and agree to the terms outlined in this policy.
Thank you for choosing our Cash on Delivery option. We look forward to serving you!