Frequently Asked Questions

Frequently asked questions

What are the payment options available?

Online Payments – debit/credit card, net banking and UPI. For now, the Cash-On-Delivery service is not available.

Online Payments – debit/credit card, net banking and UPI. For now, the Cash-On-Delivery service is not available.

How much time does it take for product delivery?

All orders are shipped within 3 working days of placing the order, and it typically takes another 2 to 10 working days for the order to reach you based on your location. Read More about Shipping Policy.

All orders are shipped within 3 working days of placing the order, and it typically takes another 2 to 10 working days for the order to reach you based on your location. Read More about Shipping Policy.

What is the return policy?

We have a strict No Returns Policy. Return/exchange is only possible if the delivered product is damaged or incorrect.

We have a strict No Returns Policy. Return/exchange is only possible if the delivered product is damaged or incorrect.

Will I get a refund for my order?

When the replacement for a damaged or incorrect product shipped is not possible from our end, we will offer a Return to the customer with a Full Refund.

When the replacement for a damaged or incorrect product shipped is not possible from our end, we will offer a Return to the customer with a Full Refund.

When will I get my refund?

It usually takes 20-25 working days for you to receive a replacement product or a refund.

It usually takes 20-25 working days for you to receive a replacement product or a refund.

Can I cancel my order?

Yes, if the order is not shipped.

Yes, if the order is not shipped.

How can I cancel my order?

9772999904 - Call on this number with your Order ID to cancel the order, if the order is shipped, shipping will be deducted.

9772999904 - Call on this number with your Order ID to cancel the order, if the order is shipped, shipping will be deducted.