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Cash on Delivery Policy

Pay a 30% advance to confirm your order; settle the balance in cash when it arrives.

At a glance

30% advance on every COD order
Cash on delivery for the balance — exact amount, please
Full refund if you cancel before it ships
Non-refundable advance once shipped

For orders delivered within India, we offer Cash on Delivery with a 30% advance. We do not accept full cash-on-delivery orders.

How it works

  1. Place your order and choose Cash on Delivery at checkout.
  2. Pay the 30% advance. We call you to collect the 30% advance. Your order is processed only after it is received.
  3. Dispatch. Once the advance is received, we prepare your order and dispatch it within 3 working days.
  4. Pay the balance on delivery. The remaining 70% is collected in cash when your order arrives. Please keep the exact amount ready.

Cancellation and refund of the advance

  • If you cancel before your order ships, the advance is refunded in full.
  • Once the order has shipped, it cannot be cancelled and the advance is non-refundable.

For anything else, our Refund & Exchange Policy applies.

Contact

Call or WhatsApp +91 97724 56345, or write to admin@lumeil.com.

Questions? Contact us Mon–Sat 10:30–18:00 IST · +91 97724 56345