Terms of Service

Overview

This website is operated by Ashoka Electric & Lites, trading as "Lumeil." Throughout the site, the terms "we," "us," and "our" refer to Ashoka Electric & Lites. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional terms and policies referenced here. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content. Please read them carefully. If you do not agree to all of them, you may not access the website or use any Service.

New features or tools added to the store are also subject to these Terms. We may update or replace any part of these Terms by posting changes to this page; it is your responsibility to check periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell to you.

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or destructive code. A breach of any of these Terms results in immediate termination of your Services.

General conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks and changes to conform to technical requirements; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Accuracy, completeness, and timeliness of information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be your sole basis for decisions without consulting more accurate or complete sources. Any reliance on the material is at your own risk. We may modify the contents of the site at any time but have no obligation to update any information.

Modifications to the service and prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Products or services

Certain products may be available exclusively online and may have limited quantities; these are subject to return or exchange only in accordance with our Refund & Exchange Policy. We have made every effort to display product colours and images accurately, but we cannot guarantee that your monitor's display of colour is accurate. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice. We do not warrant that products will meet your expectations or that errors will be corrected.

Accuracy of billing and account information

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household, or order, including orders that appear to be placed by dealers, resellers, or distributors. If we change or cancel an order, we may notify you using the contact details provided at the time of the order. You agree to provide current, complete, and accurate purchase and account information and to keep it updated. For more details, see our Refund & Exchange Policy.

Optional tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties, and we have no liability arising from your use of them. Use of optional tools is entirely at your own risk.

Third-party links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to sites not affiliated with us; we are not responsible for their content or accuracy and are not liable for any harm related to them. Please review third parties' policies before transacting with them.

User comments, feedback, and submissions

If you send us creative ideas, suggestions, or other materials ("comments"), you agree that we may use them in any medium without restriction, and we are under no obligation to keep them confidential, to compensate you, or to respond. We may remove content we consider unlawful or objectionable. You agree your comments will not violate any third party's rights, will not be unlawful or obscene, and will not contain malware. You are solely responsible for the accuracy of your comments.

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, inaccuracies, and omissions

Occasionally information on the site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

Prohibited uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit unlawful acts; to violate any regulations, rules, or laws; to infringe our or others' intellectual property; to harass or discriminate; to submit false information; to upload malicious code; to collect others' personal information; to spam or scrape; for any obscene purpose; or to interfere with the security features of the Service. We may terminate your use of the Service for violating any prohibited use.

Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. The Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, except as expressly stated by us. To the maximum extent permitted by law, Ashoka Electric & Lites and its directors, officers, employees, and suppliers are not liable for any injury, loss, or damages of any kind arising from your use of the Service or any products, including lost profits or data.

Indemnification

You agree to indemnify and hold harmless Ashoka Electric & Lites and its affiliates, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or third-party right.

Severability

If any provision of these Terms is found unlawful, void, or unenforceable, it is severable and does not affect the validity of the remaining provisions.

Termination

Obligations and liabilities incurred before the termination date survive termination. These Terms are effective until terminated by either you or us. If you fail to comply with any term, we may terminate this agreement without notice, and you remain liable for all amounts due up to the date of termination.

Entire agreement

Our failure to enforce any right or provision does not constitute a waiver. These Terms, together with any policies posted on this site, constitute the entire agreement between you and us and govern your use of the Service.

Governing law

These Terms and any separate agreements are governed by and construed in accordance with the laws of India.

Changes to terms of service

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of them by posting changes to the website. Continued use of the site after changes are posted constitutes acceptance.

Contact information

Questions about these Terms should be sent to admin@lumeil.com.

Ashoka Electric & Lites (trading as Lumeil)
Address: 129, Sultan Nagar, Gopalpura Bypass Road, Gurjar Ki Thadi, Jaipur, Rajasthan – 302019, India
Email: admin@lumeil.com
Phone: +91 97724 56345 (orders / WhatsApp) · +91 97729 99904 (support)
Registration No.: 13/979/2009 · GST: 08AAQFA0476N1ZX